Awen Insights

Welcome to Awen Insights, LLC. These Terms of Service ("Terms") govern your access to and use of our website, applications, AI coaching tools, video analysis services, progress tracking features, and related services (collectively, the "Services").

By using the Services, you agree to these Terms.

1. Eligibility

You must be at least 18 years old to create an account on your own behalf.

Minors aged 13-17 may use the Services with the permission of a parent or legal guardian.

Children under 13 may use the Services only with verifiable parental consent. When a child under 13 registers directly, their account will be restricted until a parent or guardian grants consent via email verification. Certain features, including video uploads and AI analysis, are unavailable until consent is granted.

Teacher-mediated registration: Teachers may register students under 13 using teacher invite codes. By doing so, the teacher represents and warrants that they have obtained all necessary authorization from the child's parent or guardian as described in Section 5.

2. Services

The Services provide AI-assisted dance analysis, feedback, recommendations, progress tracking, and related educational and training tools. The Services are intended for informational and training support purposes only and are not medical, physical therapy, or injury-prevention advice.

3. Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You agree to provide accurate information.

4. User Content

You may upload videos, images, text, practice logs, feedback responses, and other content ("User Content"). You retain ownership of your User Content, but you grant Company a non-exclusive, worldwide, royalty-free license to host, store, process, reproduce, and display User Content as necessary to operate, improve, and provide the Services. You represent that you have all necessary rights and permissions to upload User Content, including consent from any person appearing in a video.

5. AI Output Disclaimer

The Services may generate automated feedback, scores, recommendations, and summaries. These outputs may not always be accurate, complete, or appropriate to your circumstances and should be reviewed with judgment. You are responsible for how you use or rely on any output.

5A. Teacher Responsibilities for Minor Students

Teachers who register or manage accounts for students under 13 represent and warrant that they have:

Obtained verifiable consent from the student's parent or legal guardian for the student's use of the Services;
Authorization to upload videos of the student for AI analysis;
Informed the parent or guardian of the data practices described in our Privacy Policy.

Teachers are independently responsible for maintaining records of parental consent. Company may request evidence of consent at any time. Failure to provide evidence may result in suspension or restriction of the student's account.

6. Acceptable Use

You may not:

Use the Services unlawfully;
Upload content you do not have rights to use;
Submit abusive, infringing, harmful, or deceptive content;
Attempt to reverse engineer, disrupt, or compromise the Services;
Use the Services to train competing models except as expressly permitted.

7. Subscriptions and Billing

Certain features require a paid subscription. By subscribing, you authorize recurring charges until cancellation. Pricing, billing intervals, included usage limits, and overage rules will be disclosed at checkout.

Unless otherwise stated:

Subscriptions renew automatically.
Fees are non-refundable except as required by law.
You may cancel before the next renewal date to avoid future charges.

8. Beta Features

Some features may be marked beta, pilot, or early access and may be subject to additional limitations, downtime, or changes.

9. Privacy

Our Privacy Policy explains how we collect, use, and disclose personal information.

10. Children's Privacy and COPPA Compliance

We comply with the Children's Online Privacy Protection Act ("COPPA"). If we learn that personal information has been collected from a child under 13 without the required parental consent, we will restrict the account and delete the information as required by law.

Accounts for children under 13 that are pending parental consent are automatically restricted from uploading videos, receiving AI analysis, and accessing features that involve the collection of additional personal information.

Parents may revoke consent, request data deletion, or review their child's information at any time by contacting [email protected] or by using the self-service tools available in Account Settings.

11. Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, AND RELIABILITY.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, COMPANY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, GOODWILL, OR BUSINESS INTERRUPTION ARISING OUT OF OR RELATED TO THE SERVICES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, COMPANY'S TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICES SHALL NOT EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID TO COMPANY IN THE THREE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM; OR (B) $100.

13. Indemnification

You agree to indemnify, defend, and hold harmless Company, its affiliates, and their officers, directors, employees, and agents from and against claims, liabilities, damages, losses, and expenses arising out of or related to your User Content, your misuse of the Services, your violation of these Terms, or your violation of any law or third-party right.

14. Arbitration

Any dispute arising out of or relating to these Terms or the Services shall be resolved by binding individual arbitration, except for eligible small claims matters or requests for injunctive relief concerning intellectual property or misuse of the Services.

15. Class Action Waiver

TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AND COMPANY AGREE THAT EACH MAY BRING CLAIMS ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION.

16. Termination

We may suspend or terminate access to the Services at any time if you violate these Terms or if we believe continued access poses legal, security, or operational risk.

Account Deletion by User: You may delete your account and all associated data at any time through the Account Settings page. Deletion is permanent and irreversible for active data. Upon deletion, all uploaded videos, analysis results, practice data, and account credentials are removed from active systems. Encrypted backup copies are purged within 90 days.

17. Governing Law

These Terms are governed by the laws of the State of Washington, except where preempted or otherwise required by applicable law.

18. Changes

We may update these Terms from time to time. If we make material changes, we will provide notice as required by law. Continued use after the effective date means you accept the updated Terms.

Terms of Service